Welcome to [CloudCents] ("we," "us," or "our")! This Privacy Policy explains how we collect, use, and share your personal information when you use our cloud insights and forecasting platform (the "Service"). By accessing or using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect 📊
We collect the following types of information when you use our Service:
Personal Information: Information such as your name, email address, and payment details, if provided.
Usage Data: Information about how you interact with our Service, such as cloud service usage, IP addresses, and browser types.
Cookies and Tracking Technologies: We may use cookies and other tracking technologies to collect data about your activity on our platform.
2. How We Use Your Information 🛠️
We use the information we collect to provide and improve the Service, including:
Personalizing your experience: We may use your data to tailor the Service to your preferences.
Providing customer support: Your information helps us respond to customer service requests more efficiently.
Analyzing usage patterns: We use data to monitor trends and improve the performance and functionality of our platform.
Security: We use your information to help protect our platform and its users from malicious activity.
3. How We Protect Your Information 🔐
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of sensitive data.
Secure access to our platform using SSL.
Internal policies restricting access to personal data.
4. Sharing Your Information 🤝
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
With your consent: We may share your data when you give us explicit permission.
For legal reasons: We may share information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of others.
With third-party service providers: We may share your information with trusted third-party services that help us operate our platform (e.g., payment processors, cloud providers).
5. Data Retention and Deletion 🗑️
We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us at support@cloudcents.ai.
6. Your Rights and Choices ⚖️
You have certain rights regarding your personal information, including:
The right to access your data.
The right to correct inaccurate data.
The right to delete your data under certain circumstances.
The right to opt out of data collection or sharing.
7. Changes to this Privacy Policy 🔄
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of the Service after any changes signifies your acceptance of the updated Privacy Policy.
8. Contact Information 📧
If you have any questions or concerns about this Privacy Policy, please contact us at support@cloudcents.ai.